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Course Description

Interested in working in a healthcare office setting? In this fast-paced two-week Bootcamp individuals will gain knowledge about working in a healthcare office setting. Topics include essential soft skills, communication skills, resume & interviewing skills, basic computer skills & basic medical office skills like basic medical terminology. 

Learner Outcomes

Upon completion of this course, students will: 

  • Be exposed to concepts around working in a healthcare office setting.
  • Have knowledge of common medical terminology used in healthcare office settings.
  • Gained and/or improved basic technical skills including word processing and working with spreadsheets.
  • Learned about essential soft skills including critical thinking and problem solving, and have earned a Working Smart certificate of completion.
  • Learned and improved communications skills including written and verbal skills in a variety of settings including virtual and over the phone.
  • Created an updated resume and cover letter highlighting their qualifications and transferable skills.
  • Be prepared and have practiced interviewing skills in class and through mock interviews.
  • Learned the importance of after interview follow up steps.
  • Will have gained knowledge, abilities, and confidences in applying for employment.

Notes

If you are unemployed, underemployed, received notification of a pending layoff, you may qualify for a tuition waiver to cover the cost of this class.

Requirements

Student should have access to a computer and the Internet, and a personal email account. Instructional material in the form of PDF documents, Blackboard pages, external web links, PowerPoint and video presentations can be accessed through Blackboard. Students should bring pen or pencil and a notebook for taking notes and have a storage device for saving course work/assignments.

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