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Course Description

Students will learn the professional traits and responsibilities to become a vital part of the healthcare team in a medical office, clinic, hospital, and other healthcare settings. Upon completing this medical administrative assistant training course, students will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA). This CMAA certification course includes a voucher that covers the fee for the exam.

Learner Outcomes

Students will:

  • Learn what is required to succeed as a Medical Administrative Assistant
  • Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
  • Learn best financial practices for a medical center
  • Master the fundamentals of medical terminology and ethical best practices
  • Understand the basics of working with medical documents, medical billing, and coding processes
  • Identify the professional traits that a medical assistant must possess
  • Discuss the various administrative job duties of a medical assistant
  • Recognize the importance of professional certification

Notes

This is an ed2go online course. Participants will need access to a PC with Internet access and streaming capabilities, and an active email account.
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